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From748US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Oceanfront Suite
Max:
4 persons
1315 sq. feet 
Bed options:
1 King Size Bed
Balcony
Air conditioning
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King Room
Max:
4 persons
485 sq. feet 
Balcony
Air conditioning
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Oceanfront King Room
Max:
4 persons
485 sq. feet 
Bed options:
1 King Size Bed
Balcony
Air conditioning
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cancun 6.9 mi
Airports
Cancun (CUN) 14.9 mi
Isla Mujeres (ISJ) 16.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Tennis court
  • Pool tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
1700 ft
Night club
Palazzo
1200 ft
Amusement Park
Delphinus Dreams
0 ft
Beach
Mandala Beach Club
1900 ft
Night club
Mandala Nightclub
1900 ft
Restaurants
Maria Bonita
100 ft
Boulevard Kukulkan
Restaurante Risotto
200 ft
Blvd Kukulcan KM 8.5 Punta Cancún
The Moongate
0 ft
Boulevard Kukulkan Km 9.5
Tradewinds Restaurant
200 ft
Boulevard Kukulcan The Royal Caribbean
Restaurante Ayami
400 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 ft
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
900 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
1000 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
1100 ft
Kukulcan Blvd 9. 5
Mextreme
2600 ft
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
1600 ft
Blvd Kukulkal Km. 9.5

Reviews and Ratings

Reviews from guests about their experience.
88%
loved their spa retreat and can’t wait to return.
Exceptional service
Delicious dining options
Missing previous fun activities
Room size could be small
8.8/10
Great
Rooms
8.6
Location
9.6
Service
10.0
Dining
8.0
Guest reviews
8.8/10
based on 5 reviews
4.5/5 based on 11926 reviews
9.2
9.2/10 based on 612 reviews
#11 of 272 hotels in Cancun based on Tripadvisor
Samuel
United States of America, March  2025
9.0/10

My stay at Hyatt Ziva was absolutely amazing! The staff went above and beyond to ensure everyone was safe and comfortable, especially during these times. The pool area was great, and the beach view was stunning. However, the dining options were a bit limited during the re-opening, and I'd love to see more variety next time. Overall, fantastic value for money!

Rooms
9.0
The rooms were spacious and comfortable, offering a beautiful view and a relaxing atmosphere.
Service
10.0
The service was exceptional; the staff truly catered to our needs, making sure our experience was memorable.
Location
10.0
The location was perfect, right by the beach and with easy access to activities and entertainment.
Dining
7.0
Dining was good overall, but the menu was a bit limited during our visit. I’m hoping for more options next time.
Facilities
9.0
The facilities, especially the spa and pool areas, were well-maintained and enjoyable.
Edward
United States of America, January  2025
8.8/10

Our stay at the resort was simply amazing! From the beautiful, clean rooms to the attentive staff, every moment was enjoyable. The location was fantastic, making it easy to explore nearby attractions. Dining options were varied and delicious, though some meals required a bit of planning due to reservations. The pool and beach areas were well-maintained, contributing to a relaxing atmosphere. While everything was mostly perfect, the noise from foot traffic in the Pyramid building was a little disruptive at times.

Rooms
8.0
The rooms in the Pyramid building were clean and offered great views of the property and beach, but there was noticeable noise from foot traffic.
Service
10.0
The service was exceptional, with staff members going above and beyond to ensure we had everything we needed during our stay.
Location
9.0
The hotel is conveniently located just a short distance from Cancun's vibrant nightlife and only 20 minutes from the airport.
Dining
8.0
Dining was a highlight, with excellent options like Tradewinds and Chevy's. However, some meals required advance reservations, which could be a hassle for spontaneous diners.
Facilities
9.0
The facilities were top-notch, including a pristine pool area that contributed to a relaxing vacation ambiance.
Anne
United States of America, January  2025
9.2/10

We had an incredible time at Hyatt Ziva Turquoize! The staff stood out as some of the best I've ever encountered, making our stay feel incredibly special. The views from our room were absolutely breathtaking, and the pool area was both spacious and relaxing. However, the dining experience had its inconsistencies, with some food not served hot enough for my taste. Overall, it was a fantastic getaway that we can't wait to repeat.

Rooms
10.0
The room was impeccably clean and offered stunning views of the property and ocean. The outdoor tub was a true highlight, allowing us to soak in a luxurious setting.
Service
10.0
The service was outstanding, with the staff always going above and beyond to ensure we felt valued and well taken care of, even amidst the busy holiday season.
Location
10.0
The location was ideal, right on the beach with easy access to various amenities. It felt safe and well-maintained throughout our stay.
Dining
7.0
While there were many options available, the food quality varied, and some dishes were often served warm rather than hot. However, the variety kept things interesting.
Facilities
9.0
The resort had an impressive array of facilities including multiple pools, a large spa, and plenty of entertainment options. Everything was clean and accessible.
Erin
United States of America, December  2024
9.0/10

I had an amazing experience at Hyatt Ziva Cancun during our family trip. The cleanliness of the resort and the high level of service really stood out. The dining options were fantastic, though I missed some activities they previously offered. The location was perfect, giving us beautiful ocean views and easy access to everything we needed.

Rooms
8.0
The rooms were nice and modern, offering stunning oceanfront views from the pyramid building. However, they could be a bit small for larger families.
Service
10.0
The service was exceptional throughout our stay, with staff like Emi, Julio, and Eleazar going above and beyond to ensure we had a great experience.
Location
10.0
The resort is in a perfect spot, providing easy access to the beach and offering breathtaking views of the turquoise waters.
Dining
9.0
Dining was a highlight for us; the buffet had an endless selection and everything was served with excellence, though I missed some of the earlier dining experiences.
Facilities
8.0
The facilities were impressive, but I was disappointed that some fun activities like the inflatable mountain and trampoline were no longer available.
Exceptional service
Missing previous fun activities
Louise
United States of America, October  2024
8.8/10

My family and I had a wonderful experience at Hyatt Ziva. The service was fantastic, and the staff went above and beyond to make our stay special. The kids had a blast at the water park, but there were few activities available. The dining options were diverse and delicious, though the kids' club closure was disappointing. Overall, it felt like a royal treatment, but the room cleaning could be improved.

Rooms
8.0
Our room was more than sufficient, providing a beautiful view of the property and the beach, though we had to wait until 5 PM for check-in.
Service
10.0
The staff was incredible! Everyone was friendly and welcoming, always greeting us as we walked through the resort.
Location
9.0
The location was stellar, with the ocean surrounding us on three sides and easy access to nearby amenities.
Dining
9.0
I loved the variety offered in dining. From the excellent buffet to the fun dining experiences, every meal was a delight.
Facilities
8.0
The resort is beautiful with well-maintained grounds, although there were limited activities due to the kids' club being closed.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room